Question 1

ARRIVAL

Accepted Answer

On the day of arrival, you will receive an SMS at the phone number provided in your booking, containing a link to “My Holiday.” Here, you must enter meter readings upon arrival and again at departure. You will also find answers to many questions that may arise during your stay, such as the house Wi-Fi code, waste disposal arrangements, and much more.
Consumption must be read and entered both on arrival and departure. If you are unable to enter the readings electronically via the link, you can simply send us the readings from arrival and departure by email when you leave at: marielyst@feriepartner.dk

Question 2

DEPARTURE

Accepted Answer

At departure, read the meters as you did on arrival.
Check the information folder in the house regarding cleaning and departure instructions, and follow them.
Return the key to the key box no later than 10:00 AM – remember to lock the key box after you!

Question 3

DISTANCES

Accepted Answer

All distances on Feriepartner.dk are measured online via Google Maps and are stated as straight-line distances.
Distances to the beach, shopping, etc., are estimated “as the crow flies” and may therefore be longer when walking or driving from the holiday home.

Question 4

WASTE

Accepted Answer

There is either a waste container or a waste stand at the holiday home. Emptying intervals vary by area, so you cannot expect an empty container/bag upon arrival.
Read more about waste collection in the information provided.
If waste is not sorted correctly, you may be charged a fee.

Question 5

BABY COT AND HIGH CHAIR

Accepted Answer

Baby cots and high chairs can be rented through Feriepartner Marielyst via your booking login or by contacting us at: marielyst@feriepartner.dk

Question 6

CONSTRUCTION NOISE

Accepted Answer

Construction noise may occur near the holiday home during your stay. Feriepartner Marielyst cannot predict where or when construction or renovations will take place and cannot be held responsible.

Question 7

PAYMENT

Accepted Answer

The booking is binding immediately, after which confirmation and a rental certificate are sent. At the same time, 25% of the rent is due. The remaining amount must be paid 70 days before the rental period begins.
If booking later than 70 days before arrival, the full amount is due immediately.
If full payment is not made on time, the agreement may be canceled without notice, and any paid amount will be forfeited.

Question 8

FIREWOOD

Accepted Answer

Firewood is not included in the rental price.
Any firewood at the property belongs to the owner and may only be used/purchased with permission. Firewood can be bought locally.
See the information folder for stove usage instructions.

Question 9

BICYCLES

Accepted Answer

Some homes provide bicycles for free use. Feriepartner Marielyst assumes no responsibility for their condition. They must be returned in the same condition as on arrival.

Question 10

BICYCLE RENTAL

Accepted Answer

To rent bicycles, contact Marielyst Tourist Information at (+45) 54 13 62 98 or visit their website.

Question 11

DEPOSIT / CONSUMPTION

Accepted Answer

The deposit is refunded no later than 14 days after departure, provided we have received meter readings and bank details and the house is left in good condition.
Consumption costs are deducted from the deposit. If insufficient, you will receive an invoice.
If readings are not provided, consumption will be estimated.

Question 12

INSURANCE

Accepted Answer

A cancellation insurance due to illness is automatically included and provided by TRYG Travel Insurance. Terms are available on Feriepartner.dk.

Question 13

FISHING

Accepted Answer

Fishing licenses can be purchased at www.fisketegn.dk
Contact Marielyst Tourist Information for more details.

Question 14

LOST PROPERTY

Accepted Answer

Forgotten items can be collected at our office or sent by arrangement.

Question 15

GRILL

Accepted Answer

Cleaning the grill is NOT included in the final cleaning and must be done by the guest.
Grill utensils are not guaranteed—bring your own.

Question 16

PLOT / GROUNDS

Accepted Answer

“Natural plot” refers to areas with heather, tall grass, uneven terrain, or similar. These are left in their natural state and are not maintained.
Camping or pitching tents is not allowed.

Question 17

GUESTS

Accepted Answer

The number of overnight guests must not exceed the number stated in the house description. Camping on the property is not allowed.

Question 18

GARDEN FURNITURE

Accepted Answer

All houses have garden tables and chairs. Parasols, sunbeds, and cushions are not guaranteed.
If a parasol is provided, you are responsible for any damage. Close it during wind or at night.

Question 19

PETS

Accepted Answer

Pets are allowed in some homes—check the description before booking. Dogs may roam freely on the property only.
Guests must remove all pet hair and waste before departure.

Question 20

APPLIANCES

Accepted Answer

Many homes include washing machines, dryers, and/or dishwashers. Repairs cannot be guaranteed outside normal hours.
Misuse may result in repair charges. Always read instructions or contact us if unsure.

Question 21

INTERIOR

Accepted Answer

All homes are privately owned and furnished according to the owner’s taste.
Standard equipment includes toilet, hot/cold water, shower, stove, coffee maker, kettle, vacuum cleaner, and mop. Beds include duvets and pillows.
Guests must bring bed linen, towels, kitchen cloths, tablecloths, toiletries, and cleaning supplies.

Question 22

INFORMATION FOLDER

Accepted Answer

The information folder is now digital and available via your booking login (“My Feriepartner”).

Question 23

DIRECTIONS

Accepted Answer

Directions can be generated via Google Maps.

Question 24

LINEN

Accepted Answer

Linen packages can be ordered and include bedding, towels, and a dishcloth.
They will be delivered to the house and must be left in a pile upon departure.
Late orders incur a delivery fee.

Question 25

WINTER RENTALS

Accepted Answer

From October 1 to March 31, the house is preheated to approx. 15°C.
Pool houses maintain approx. 27°C.
Remember to turn off heating upon departure. Extra heating left on will be charged.

Question 26

COMPLAINTS

Accepted Answer

Cleaning complaints must be reported immediately at the start of the stay.
Other issues must also be reported as soon as discovered.
Not all complaints result in compensation.

Question 27

CLEANING

Accepted Answer

Final cleaning is included in the rental price unless otherwise stated in the rental agreement. This means you do not need to spend the last hours of your holiday cleaning. However, upon departure the holiday home must be left tidy, and the dishwasher, refrigerator, and trash must be emptied.
Please note that Feriepartner can only take responsibility for cleaning bed lofts when it is reasonable with easy and unobstructed access and sufficient space. This reservation is due to occupational health and safety considerations.

Question 28

SMOKING

Accepted Answer

Smoking indoors is NOT allowed.
Smoking outside is permitted, but cigarette butts must be removed.
Indoor smoking will result in liability for damages.

Question 29

HOT TUB

Accepted Answer

Hot tub hygiene is important and cleaned between guests. Follow instructions when using it.
After final use, leave the water in the tub.

Question 30

BEDS AND STORAGE

Accepted Answer

Bed sizes vary.
Sleeping without bed linen is strictly prohibited.
Storage space is limited.

Question 31

TV

Accepted Answer

TV setups vary—check facilities before booking. Some homes may only have Chromecast.

Question 32

YOUTH GROUPS

Accepted Answer

Due to past issues, a minimum age of 25 applies for groups of more than two people. This does not apply to families or two young renters.
Inspections may occur.

Question 33

XYZ

Accepted Answer

If you need further information, Feriepartner is always available.

Period	26-08-2026 - 01-11-2026
Monday	10:00 AM-4:00 PM
Tuesday	10:00 AM-4:00 PM
Wednesday	10:00 AM-4:00 PM
Thursday	10:00 AM-4:00 PM
Friday	10:00 AM-3:00 PM
Saturday	10:00 AM-3:00 PM
Sunday	Closed

We are ready to help by phone

Feriepartner Marielyst

Mads Christopher Pedersen

Dorthe Vistisen

Monika Petersen

Jevgenija (Zenia) Vardiasvili

Alexander Semchishena

André .

Mario Skaaning Wernicke

Peter Nyrup Rasmussen

Anne Gammel

Opening hours

A-Z

Fe­ri­e­part­ner Marielyst

Mads Chri­stop­her Pedersen